Shipping policy
Thank you for shopping with Planet Books F. We are committed to processing and shipping your orders as efficiently as possible. This Shipping Policy explains how we handle order processing, shipping, delivery, and related questions.
Shipping Destinations
At this time, Planet Books F ships only within the United States. We do not currently offer international shipping.
Shipping Cost
We are pleased to offer Free Standard Shipping on all eligible orders shipped within the United States.
Order Processing Time
Orders are processed Monday through Friday, excluding weekends and holidays.
- Handling Time: 2–5 business days
- Order Cut-Off Time: 2:00 PM (Pacific Time)
Orders placed after the daily cut-off time or on weekends and holidays will begin processing on the next business day.
Estimated Delivery Time
After your order has been processed and shipped, the estimated transit time is:
- Transit Time: 1–3 business days (Monday–Friday)
Most customers can expect to receive their orders within 3–8 business days from the date the order is placed. Delivery times are estimates and may vary due to factors beyond our control, such as weather conditions, carrier delays, or peak shipping periods.
Order Confirmation and Tracking
After your order is placed, you will receive an order confirmation email.
Once your order has been shipped, a shipping confirmation email with tracking information (when available) will be sent to the email address provided during checkout.
Incorrect Shipping Information
Please ensure that your shipping address is complete and accurate before submitting your order.
Planet Books F is not responsible for delays or delivery issues resulting from incorrect or incomplete shipping information provided by the customer. If you notice an error in your shipping address, please contact us as soon as possible. We will make reasonable efforts to update the address before the order is shipped.
Delivery Delays
While we strive to meet our estimated delivery times, delays may occasionally occur due to circumstances outside our control, including:
- Severe weather
- Carrier service interruptions
- High shipping volumes
- Natural disasters
- Other unforeseen events
We appreciate your patience and understanding if such delays occur.
Lost or Damaged Packages
If your order arrives damaged or appears to be lost during transit, please contact us promptly. We will work with the shipping carrier to investigate the issue and assist you in finding an appropriate resolution.
Returns
If you need to return an item, please refer to our Return & Refund Policy for complete instructions and eligibility requirements.
Contact Us
If you have any questions about shipping or your order, please contact us:
Planet Books F
Website: https://planetbooksf.com
Email: mail.planetbooks@gmail.com
Phone: +1 (562) 985-3154
Mailing Address:
1855 Freeman Ave
Signal Hill, California 90755
United States
Business Hours:
Monday–Sunday, 11:00 AM–7:00 PM (Pacific Time)