At Planet Books F, customer satisfaction is important to us. If you are not completely satisfied with your purchase, we're here to help. Please review our Return & Refund Policy below.

30-Day Return Policy

You may request a return within 30 days of receiving your order.

We accept returns for both:

• Defective products
• Non-defective products

To be eligible for a return, items should be returned in their original condition whenever possible, including any accompanying materials. We reserve the right to inspect returned items before approving a refund or exchange.

Exchanges

We gladly accept exchanges for eligible items within the 30-day return period.

If you would like to exchange an item, please contact us before returning it so we can assist you with the process.

Return Methods

Eligible items may be returned by:

• Mail
• In-store (where applicable)

A return shipping label is included with eligible packages to help make the return process easier.

Restocking Fees

We do not charge any restocking fees for approved returns.

Refunds

Once your returned item has been received and inspected, we will notify you of the status of your refund.

If your return is approved:

• Your refund will be issued to the original payment method used for the purchase.
• Refunds are processed within 14 days after the returned item has been received and approved.
• Depending on your payment provider or financial institution, it may take additional time for the refund to appear in your account.

Non-Returnable Items

Certain products may not be eligible for return if required by applicable law or for health, safety, or other reasons. If any item is not eligible for return, this will be clearly indicated on its product page before purchase.

Damaged, Defective, or Incorrect Items

If your order arrives damaged, defective, or you receive the wrong item, please contact us as soon as possible after delivery. Include your order number and, if possible, photos of the item and packaging so we can review the issue and provide an appropriate resolution.

Return Requirements

To help us process your return efficiently, please:

• Contact us before returning your item if you need assistance.
• Include your order number with your return request.
• Package the item securely to help prevent damage during transit.

Contact Us

If you have any questions about our Return & Refund Policy or need assistance with a return, please contact us:

Planet Books F

Website: https://planetbooksf.com

Email: mail.planetbooks@gmail.com

Phone: +1 (562) 985-3154

Mailing Address:
1855 Freeman Ave
Signal Hill, California 90755
United States

Business Hours:
Monday–Sunday, 11:00 AM–7:00 PM (Pacific Time)